Privacy Policy

We appreciate your interest in our website. Protecting your privacy is very important to us. Gramatec sees it as part of corporate responsibility, the company entrusted to protect information and data. This allows you to feel secure when visiting our websites, we note that the processing of your personal data strictly legal requirements and to inform you in detail about the handling of your data here. 

1. Who is responsible for the processing of my data?

1.1. When you visit this website

Responsible for the processing of your information by visiting this website is the Gramatec GmbH, Mühlfeldweg 4, 82547 Eurasburg.
The Data Protection Officer of Gramatec GmbH by mail at the above address, for example. Hd of the Privacy Commissioner and e-mail to:. Michael(dot)taffertshofer(at)Gramatec(dot)de.

1.2. To fulfill the contract, service benefits

Individual services and offers that are presented to you on the website, are offered by the Gramatec GmbH and is responsible for the processing of your personal data.
For orders and service requests of consumers Gramatec GmbH is always responsible.

2. When captured Gramatec information about you?

2.1. When you access our website

We collect data to a limited extent in order to receive your orders and edit, or you can make appropriate offers. You can visit our Web sites without disclosing any personal information. We store technical access data in so-called server log files such. As the name of the requested file, date and time of access, amount of data transmitted and the requesting provider. This data is used solely to ensure trouble-free operation of the site and to improve our offer.

• On this website we collect personal data
• as part of your order in the shop
• when registering for the individual customer access
• in contact and service request form
• in contact via e-mail 
• when calling Youtube videos

What data is collected each, can be seen from the respective input forms. We use the data you provide for order processing, to provide services and to process your requests. 

 2.2. contact 

There are several ways to get in touch with us. These include the contact and the contact via e-mail. In this context, we process information solely for the purpose of communicating with you. The legal basis is Art. 6 para. 1 lit. b DSGVO. The data collected with the use of the contact form we will be automatically deleted after the complete processing of your request unless we need your request yet to fulfill contractual or legal obligations.

3. What the data in Gramatec be used? 

3.1. In order to fulfill contractual obligations (Art. 6, para. 1 literally. DSGVO b)

Gramatec uses your data with the aim to provide you with the best possible shopping and service experience. We deal responsibly with your data. The Gramatec uses your data in detail for

• the processing of your order
• process your service requests

To fulfill the contract we share your information with the staff responsible for the delivery of mail order company, to the extent ordered for delivery of goods is required. Depending on which payment service you select during the ordering process, we give to process payments for this payment data to the agency responsible for paying bank charges and, if authorized by us or payment service on the selected payment service. Some of the selected payment service collect this data itself whenever you create an account there (z. B. When paying by PayPal). In this case, you must log on in the ordering process with your credentials with the payment service provider. It is so far the privacy statements of each payment service provider.

3.2. As part of the balance of interests (Art. 6, para. 1 literally. DSGVO f)

We may use your data also based on a balancing of interests to protect the legitimate, economic interests in general use by us or by third parties, and we pseudonymous if possible or process anonymous data. This is done for the following purposes:

• Control and improve the efficiency and legal security of business processes
• credit checks
• Control, optimization and development of services and products
• Implementation of advertisements (z. B. Post advertising, retargeting), market research
• Assert a legal claim and defense in legal disputes
• Detection, prevention and investigation of crimes
• Ensuring the safety and operability of our IT systems

3.3. Because your consent (Art. 6 para. 1 pt. A DSGVO)

If you have given us consent to process your data, the respective consent is the legal basis for the covered by the consent processing. This concerns in particular a possibly given you consent to the advertising purposes by telephone or e-mail.

You can revoke your consent for the future at any time.

3.4. In order to fulfill legal requirements (Art. 6, para. 1 literally. DSGVO c)

We are subject to various legal obligations, eg. As legal retention requirements in terms of business documents and export regulations.

4. Your data

To the extent used to operate this website or the provision of services by Gramatec external service providers (hosting providers, shipping providers, etc.) the companies concerned have access to your data, as each needed to fulfill their respective responsibilities and functions to the extent.

As far as these service providers and Gramatec process your data outside the European Union, this can mean that your data will be transferred to a country which does not offer the same privacy standards such as the European Union. In this case, we make sure that the respective recipient of your data contractually guarantee or otherwise equivalent with the European Union data protection. 

5. How Gramatec uses your data for postal advertising?

The Gramatec GmbH reserves the right to process your data in accordance with legal provisions, even without your consent for postal direct mail. This includes the analysis of your data (eg. As master data, order data, access data) to determine your potential interests in our products and services. This evaluation is carried out using statistical methods recourse to current customer data and public knowledge about our customers. The results are used to appeal to you needs and targeted, and to provide you with more relevant offers.

You have the right at any time to object to this use of your data for the purpose of such advertising. This also applies to profiling as far as it is in connection with such direct mail. Its opposition can be sent to the above contact details.

6. When may Gramatec through a credit check and scoring? 

Unless the Gramatec GmbH to pay in advance, for. B. the purchase invoice, the respective company reserves the right to seek to protect its legitimate interests an identity and credit information by specialized service companies (credit agencies) and to make the granting of certain payment methods of performing a credit check dependent. The credit information may include probability values ​​(score values) that are calculated based on scientifically recognized mathematical and statistical methods and incorporated into the calculation of which, inter alia, address information. We use the information received concerning the statistical probability of default for a balanced decision on the grounds that Implementation or termination of the contract. Your legitimate interests are taken into account as required by law.

7. What uses this website cookies?

To make visiting our website attractive and to enable certain functions we use on different sides of cookies. These are small text files that are stored on your device. Some of the cookies we use are deleted after the browser session, so after you close your browser (so-called. Session cookies). Other cookies remain on your device and allow us the browser on your next visit to recognize (persistent cookies). You can set your browser so that you are informed about the use of cookies and decide individually about their acceptance or generally exclude the acceptance of cookies for specific cases or. In the non-acceptance of cookies the functionality of our site may be limited.

Most web browsers (see help function of your browser in the menu bar) can be set by you so that they do not accept new cookies that you get the news that a new cookie was placed or that all cookies are turned off. In smartphones, tablets and other mobile and stationary terminals you can read the necessary settings in its user guide. 

We recommend, however, to have fully turned the cookie function, since it is possible only with cookies to improve our website for your needs. Our cookies do not store any sensitive data such as passwords, credit card information or the like. To set up on your device no harm and do not contain viruses.

Cookies, which are necessary for the implementation of the electronic communications process or to provide certain desirable features you (eg queries of betting results) are based on Art. 6 para. 1 lit. f DSGVO stored. The website owner has a legitimate interest in the storage of cookies to technically faultless and optimize delivery of its services. As far as other cookies (eg cookies to analyze your surfing behavior) are stored, they are treated separately in this Statement of Privacy.

9. What web analytics and Marketing Services leverage and what Gramatec?

9.1. Google (Universal) Analytics 

This website uses Google (Universal) Analytics, a web analytics service provided by Google Inc. (www.google.de). Google (Universal) Analytics uses methods that allow analysis of your use of the website, such as so-called. "Cookies", text files that are stored on your computer. The information generated about your use of this website is usually transmitted to a Google server in the USA and stored there. By activation of the IP anonymization on this website this IP address is truncated before transmission within the Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address is transmitted to a Google server in the USA and shortened there.

You can prevent the collection of data generated by the cookie and related to your use of the website (incl. Your IP address) to Google and the processing of these data by Google, by downloading the browser plug-in available at the following link and install : http://tools.google.com/dlpage/gaoptout?hl=de 

Alternatively, the browser plug-in, you can click this link in order to avoid detection by Google Analytics on this website in the future. Here an opt-out cookie is stored on your device. Clear your cookies, you must click the link again.

The storage of Google Analytics cookies made on the basis of Art. 6 para. 1 lit. f DSGVO. Gramatec has a legitimate interest in the analysis of user behavior in order to optimize both our web and our advertising.

This analysis is done using so-called "cookies". These cookies allow us to recognize your browser when you return to our site again. User profiles are created only under pseudonyms and not merged with your personal data.

Will not you use our service a personalized website for you, delete either visit our website, the data stored in your cookies or you can set your Internet browser so that generally no cookies can be stored on your computer.

Storing Peerius cookies made on the basis of Art. 6 para. 1 lit. f DSGVO. Gramatec has a legitimate interest in the analysis of user behavior in order to ensure a needs-based design of our offer. 

9.2. Google AdWords

Our website use the services "AdWords Conversion Tracking" and "AdWords remarketing" Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ( "Google"). Means to "AdWords Conversion Tracking" we have defined customer actions recorded (such as clicking on an ad, page views, downloads) and analyzed. "AdWords remarketing" we use to show you personalized advertising messages for our products on partner sites of Google. Both services have allocated a cookies and similar technologies. The costs incurred in this connection, data can be transferred by Google for evaluation to a server in the US and stored there. In the event that personal data are transferred to the US, Google has submitted to the EU-US Privacy Shield.

If you're using a Google Account, Google may vary depending on the stored in the Google Account settings link your web and app browsing history to your Google account and use information from your Google account for personalizing ads. If you do not want this assignment to your Google account, it is necessary that you log out before you visit our contact page on Google. 

You can, as shown above, configure your browser so that it rejects cookies. You can also prevent the cookie settings of the privacy policy of Google that use Google cookies for advertising purposes.

For more information, refer to the privacy policy of Google.

The storage of Google AdWords made on the basis of Art. 6 para. 1 lit. f DSGVO. Gramatec has a legitimate interest, the user display information tailored for him. This user-relevant in the context advertising. 

10. Youtube

We have incorporated video into our site that is stored on YouTube and are played directly from our websites from. YouTube is a multimedia service provided by YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA ( "YouTube"), a subsidiary of Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ( "Google"). In the event that personal data are transferred to the United States, Google and the group company YouTube have submitted to the EU-US Privacy Shield. The legal basis is Art. 6 para. 1 sentence 1 lit. f DSGVO, based on our legitimate interest in the integration of video and image content.

Durch den Besuch unserer Website erhalten YouTube und Google die Information, dass Sie die entsprechende Unterseite unserer Website aufgerufen haben. Dies erfolgt unabhängig davon, ob Sie bei YouTube oder Google eingeloggt sind oder nicht. YouTube und Google nutzen diese Daten für Zwecke der Werbung, Marktforschung und bedarfsgerechten Gestaltung ihrer Websites. Wenn Sie YouTube auf unserer Website aufrufen, während Sie in Ihrem YouTube- oder Google-Profil eingeloggt sind, können YouTube und Google dieses Ereignis zudem mit den jeweiligen Profilen verknüpfen. Wenn Sie die Zuordnung nicht wünschen, ist es erforderlich, dass Sie sich vor dem Aufruf unserer Website bei Google ausloggen. 

You can as shown above configure your browser so that it rejects cookies, or you can prevent the collection of data generated by cookies and related to your use of this site and the processing of these data by Google by the Google Ads Settings turn off the "Personalized advertising on the Web" button. In this case, Google will only display non-personalized advertising.

For more information, which also apply to YouTube's privacy policy of Google.

11. When will delete your data?

After completion of the contract or cancellation of your account data for further use will be blocked and deleted after the tax and commercial storage periods, unless you have expressly consented to further use of your data or we a going beyond data use We reserve the right, by law is allowed and will be informed about in this Privacy Policy. The deletion of your account at any time and can be done either by an informal message to the above contact possibilities or a designated function in the customer account.

13. What privacy rights do you have?

They have towards the Gramatec GmbH under the respective legal requirements the right to information (Art. 15 DSGVO), for correction (Art. 16 DSGVO) for cancellation (Art. 17 DSGVO), to restrict the processing (Art. 18 DSGVO) as well as to data portability (Art. 20 DSGVO). You also have the right to appeal at a data protection supervisory authority (Art. 77 DSGVO).

If you have given the Gramatec GmbH consent, you can always revoke this with effect for the future by e-mail, fax or letter.

As far as the Gramatec GmbH process your data based on a balancing of interests, you can object to the processing. Place a contradiction, your data will not be processed unless the responsible entity can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing is for the establishment, exercise or defense of legal claims.